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Pricing FAQs

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Why Is There No Mention Of Pricing On Your Web Site?

Our solutions are priced on a per-merchant basis, tailored specifically to the services you require. There are a range of variables that range from business type, to products being sold, existing and future processing volumes, currencies required, chargeback history and so on.

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What Fees Can I Expect To Pay For Your Services?


We offer a wide range of solutions including multi-currency credit card processing, online fraud management and Geolocation services, and the fees are based on merchant needs.

In general terms, merchants who require the 'core' payment services can expect to pay payment gateway fees, which include a one-time integration fee, per transaction fee/percentage of monthly volume and a monthly maintenance charge.

Our business development team will work with you to tailor a package and fees based on your specific requirements.

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What Are Bank Rates?


Each of the acquiring banks charges a % fee (known as the discount rate) of merchants' monthly processing volumes. Some also charge per transaction fees. Chargeback fees are levied by all banks and range from 5 - 10% with funds held for 180 days to cover the 'risk' window - the timeframe in which a chargeback can be initiated.

Other standard fees, for example, a set-up fee, are bank dependent.

Our business development team will review your specific requirements, and will work with the banks to tailor a package, and fees, based on your needs.

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Are There Any Hidden Fees Or Surcharges?


No. All charges are outlined by the banks in their merchant contracts (which you sign directly with the bank) and the same goes for our fees, details of which are agreed in advance with you and detailed in our payment gateway contracts.

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How Do I Pay These Fees?


Bank fees are deducted directly from processing.


Our payment gateway fees are paid on receipt of invoices. Merchants have the choice of paying by bank transfer or credit card.

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How Often Do I Pay Bank Processing Fees?


Banks take their fees direct from merchant processing each day and in line with established contractual procedures.

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How Often Do I Pay Payment Gateway Fees?


Our payment gateway fees are paid monthly and on receipt of invoice.

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How Often Do I Pay For Other Services?


We invoice merchants on a monthly basis, as per their signed contract terms, for the services outlined. Merchants are required to pay on receipt of invoice.

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In Which Currencies Do The Banks Charge Their Processing Fees?


This is arranged, and agreed, contractually between the merchant and the banks. Likely currencies are US Dollars, Euros, and British Pounds and it is dependent on merchant settlement currency.

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In Which Currencies Do You Charge Your Payment Gateway Fees?


For payment processing services, our fees are based on settlement currencies as outlined and agreed in the Payment Gateway Contracts merchants sign directly with us. For all other services, merchants will be charged in either, Euros, British Pounds or US Dollars.

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How Much Do The Acquiring Banks Charge For Chargebacks?


These fees are bank dependent and are current when outlined in the proposals provided to merchants by our business development team. Details are also contained in the merchant agreements you sign with the banks.

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Am I Able To Negotiate Bank Rates With Your Team?

Standard charges are set by the banks independently of us.  Based on your requirements, our business development team will negotiate the best possible bank discount rate for you.

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To find out more, please contact us. Or simply apply online.