What people are saying about FAC


BTC Everyday


“Based on the 15,000+ successful transactions that have transpired over the last 2 months we are confident the decision to implement FAC Kount’s security features was the right one for us. It has helped to reduce fraudulent credit card usage while causing very little inconveniences to our customer base.”

Wayne Chen - on behalf of BTC Bahamas
February, 2014


Bermydeals Logo


“FAC has provided an excellent service to us for the last two years. They provided support and advice on the launch of our e-commerce website and we have received excellent service since then. We are very pleased with their work.”

Rachel Sawden – Founder
April, 2013




“We highly recommend FAC. Technical support is outstanding and the service we have received from FAC is certainly professional and efficient. FAC has an extremely knowledgeable Team, both the Technical and Customer Support and our Account Manager has been phenomenal. It has been a pleasure to work with FAC for the last couple of years.”

Maria Garth – Director, Customer Service Flight Support Ltd, interCaribbean Airways (formerly  Air Turks and Caicos Ltd)
January, 2013

Site Ground Logo

“Whenever we need them for assistance or advice, the team at FAC is always a phone call away and ready to help. Whether it is an integration issue, new service addition or day-to-day account management, all our requests are handled quickly and efficiently. We know that all we have to do is ask – FAC’s team does the rest.”

Milena Stefanova – Financial Manager
October, 2012


“Our long term collaboration with First Atlantic Commerce (FAC) can be characterized by the unique complexity of their services, speed of communication and responsiveness to their clients.

Since the very beginning, FAC has maintained high standards in the technology they use for online card processing, due to which we have immediate access to information in real-time, and the transaction processing runs smoothly with a high degree of safety for both our clients and for us as a merchant.

We highly appreciate the quick and helpful approach the staff continue to provide us with during the implementation of new technologies or while solving any problems that may arise.”

Andrea Sheppard - Finance Manager
October, 2012

Pricesmart Logo

“PriceSmart and its subsidiaries have been using FAC services including 3DS since February 2010 in 5 countries including Trinidad & Tobago, Barbados, Jamaica, USVI and Aruba. We implemented the 3DS after rolling out the ecommerce services throughout each of our countries. They have been professional and ethical and have lived up to their commitments during the implementation phase as well as post implementation. It has been a pleasure doing business with FAC and I have no reservation in recommending them.”

Atul Patel - Senior Vice President, Corporate Treasurer
September, 2012

world Net Logo

“Worldnet are an online eCommerce Gateway based in Europe. In 2008 we looked at the option of developing an in-house 3DSecure solution. This approach was too expensive & time consuming, so instead we looked for a hosted solution that we could integrate with out own Payment Gateway. Having looked at all of the options available, we selected First Atlantic Commerce as our 3D Secure partner. From the start, this has proven to be an excellent decision. Since 2009 we have expanded our relationship, and now use the FAC 3D Secure service with 5 of our Acquiring partners. In all cases, FAC have performed above & beyond what we would have expected. We have no hesitation in strongly recommending Chris, Dawn, and all the team at FAC.”

John Clarke - Head of Product Innovation, WorldNet TPS
April, 2012

Centurion Logo

“It all worked great and we’re going live this week. Thanks again for your help, you’re awesome!”

Juan Jaramillo – Senior Developer, Centurion Media Group
July, 2011

Rental Car Group Logo

“We have been using the services of FAC for the past four years. During that time, we have received an excellent level of customer support. We have also received an excellent interpersonal service on a one-to-one basis. They have a very user-friendly interface that was easy to integrate in web sites.”

Tony Berkman - Internet Travel Group Inc., Spain
December, 2007